TicketAssist Pricing
Pick the plan your server needs.
Start free, or try Pro free for 7 days. No payment method required for the trial.
Free
$0 forever
Get started with AI powered support for your Discord server.
- AI messages / month 100
- Knowledgebase articles 25
- Max servers 1
- Custom AI personality Not included
- Analytics Not included
- AI ticket summaries Not included
- Screenshot reading Not included
- Ticket auto-close Not included
- Knowledgebase import Not included
- AI support channels Not included
- AI-written articles Not included
- Office hours Not included
- Searchable transcripts Not included
- Suggested staff replies Not included
- Email & webhook notifications Not included
- Team & satisfaction stats Not included
- Incident mode Not included
- Priority detection Not included
- Ticket to knowledgebase Not included
- Secret/API key detection Not included
- Custom bot avatar Not included
- Custom branding Not included
- Custom bot name Not included
Starter
$4.99 /month
Everything you need to get started with AI powered support.
- AI messages / month 500
- Knowledgebase articles 100
- Max servers 1
- Custom AI personality Included
- Analytics Included
- AI ticket summaries Included
- Screenshot reading Included
- Ticket auto-close Included
- Knowledgebase import Included
- AI support channels Not included
- AI-written articles Not included
- Office hours Included
- Searchable transcripts Included
- Suggested staff replies Not included
- Email & webhook notifications Not included
- Team & satisfaction stats Not included
- Incident mode Not included
- Priority detection Not included
- Ticket to knowledgebase Not included
- Secret/API key detection Not included
- Custom bot avatar Not included
- Custom branding Not included
- Custom bot name Not included
★ Most popular
Pro
$9.99 /month
Advanced AI support for growing communities.
- AI messages / month 2,000
- Knowledgebase articles 500
- Max servers 1
- Custom AI personality Included
- Analytics Included
- AI ticket summaries Included
- Screenshot reading Included
- Ticket auto-close Included
- Knowledgebase import Included
- AI support channels Included
- AI-written articles Included
- Office hours Included
- Searchable transcripts Included
- Suggested staff replies Included
- Email & webhook notifications Included
- Team & satisfaction stats Not included
- Incident mode Included
- Priority detection Included
- Ticket to knowledgebase Included
- Secret/API key detection Not included
- Custom bot avatar Not included
- Custom branding Not included
- Custom bot name Not included
Business
$19.99 /month
Higher limits and premium features for larger communities.
- AI messages / month 7,500
- Knowledgebase articles 2,500
- Max servers 1
- Custom AI personality Included
- Analytics Included
- AI ticket summaries Included
- Screenshot reading Included
- Ticket auto-close Included
- Knowledgebase import Included
- AI support channels Included
- AI-written articles Included
- Office hours Included
- Searchable transcripts Included
- Suggested staff replies Included
- Email & webhook notifications Included
- Team & satisfaction stats Included
- Incident mode Included
- Priority detection Included
- Ticket to knowledgebase Included
- Secret/API key detection Included
- Custom bot avatar Not included
- Custom branding Not included
- Custom bot name Not included
White Label
$24.99 /month
Same great features as Business, with full custom branding for your own name and identity.
- AI messages / month Unlimited
- Knowledgebase articles Unlimited
- Max servers Unlimited
- Custom AI personality Included
- Analytics Included
- AI ticket summaries Included
- Screenshot reading Included
- Ticket auto-close Included
- Knowledgebase import Included
- AI support channels Included
- AI-written articles Included
- Office hours Included
- Searchable transcripts Included
- Suggested staff replies Included
- Email & webhook notifications Included
- Team & satisfaction stats Included
- Incident mode Included
- Priority detection Included
- Ticket to knowledgebase Included
- Secret/API key detection Included
- Custom bot avatar Included
- Custom branding Included
- Custom bot name Included
Free 7-day Pro trial. Start it from your server's Billing page in the dashboard. One trial per server.
Compare every plan
| Compare plans | Free $0 | Starter $4.99/mo | Pro $9.99/mo | Business $19.99/mo | White Label $24.99/mo |
|---|---|---|---|---|---|
| AI messages per month | 100 | 500 | 2,000 | 7,500 | Unlimited |
| Knowledgebase articles | 25 | 100 | 500 | 2,500 | Unlimited |
| Max servers | 1 | 1 | 1 | 1 | Unlimited |
| Custom AI personality | Not included | Included | Included | Included | Included |
| Analytics | Not included | Included | Included | Included | Included |
| AI ticket summaries | Not included | Included | Included | Included | Included |
| Screenshot reading | Not included | Included | Included | Included | Included |
| Ticket auto-close | Not included | Included | Included | Included | Included |
| Knowledgebase import | Not included | Included | Included | Included | Included |
| AI support channels | Not included | Not included | Included | Included | Included |
| AI-written articles | Not included | Not included | Included | Included | Included |
| Office hours | Not included | Included | Included | Included | Included |
| Searchable transcripts | Not included | Included | Included | Included | Included |
| Suggested staff replies | Not included | Not included | Included | Included | Included |
| Email & webhook notifications | Not included | Not included | Included | Included | Included |
| Team & satisfaction stats | Not included | Not included | Not included | Included | Included |
| Incident mode | Not included | Not included | Included | Included | Included |
| Priority detection | Not included | Not included | Included | Included | Included |
| Ticket to knowledgebase | Not included | Not included | Included | Included | Included |
| Secret/API key detection | Not included | Not included | Not included | Included | Included |
| Custom bot avatar | Not included | Not included | Not included | Not included | Included |
| Custom branding | Not included | Not included | Not included | Not included | Included |
| Custom bot name | Not included | Not included | Not included | Not included | Included |
Trial details
How the free trial works
What you get
- Your server is upgraded to Pro immediately.
- The trial lasts 7 days from activation, and the timer can't be paused.
- This server can only claim one free trial.
- The trial can't be claimed again after it expires.
- No payment method is required.
What happens when it ends?
Your server returns to its highest active paid plan, or Free if there is no subscription.
Pricing questions
Is there a free plan?
Yes. The Free plan is free forever and includes 100 AI messages a month, 25 knowledgebase articles and 1 server. See pricing for every plan.
What counts as an AI message?
Each reply the AI sends counts toward your monthly AI message allowance on your plan. Need more? Buy a one-off top-up from your server's Billing page. Top-up messages never expire.
Is there a yearly plan?
Yes. Pay yearly and get two months free. Switch any time from your server's Billing page.
Can I use my own bot name and avatar?
Yes, on the White Label plan: custom bot name, avatar and branding, so the bot appears as your own.
Can I use it on more than one server?
Free, Starter, Pro and Business cover 1 server each. White Label supports unlimited servers.
Stop answering the same questions.
Add TicketAssist AI to your server and let it handle the first reply on every ticket.